For Students

• Administration and Guidance

  Contact Learner Services for help with registering, tests, transcripts, transfers, and other administrative matters.

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• Course Content and Exercises

  Get help with course work.

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• Our Website

  For technical support and to report any problems with this site, including the e-Journal, send a detailed email to tech@tvo.org or use our report a bug form.

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• Learner Services

  Email

  Please email our learner services team at: ilc@tvo.org
  In every email message, please include your full name and, if you have one, your ILC student number.

  Student Enquiry Line

  Learner Services Officers are available between 12 p.m. and 5 p.m., Monday to Friday.
  ILC's phone numbers are:
  416.484.2704 (service in English only)
  416.484.2722 (service in French only)

  To call toll-free from outside the local Toronto dialing area:
  1.800.387.5512 (service in English only)
  1.800.265.0454 (service in French only)

  Automated Telephone System (ATS)

  The ATS is available seven days a week, from 8 a.m. to 10 p.m. To learn more about the ATS, click here.

  Fax

  416.484.2754
  It will take several days to process your request. Please, do not re-fax or follow up with a copy of your request by mail.

  Mail

  Independent Learning Centre
  PO Box 200, Station Q
  Toronto ON M4T 2T1

  In Person

  Walk-in service is available Monday to Friday, from 8:30 a.m. to 5:00 p.m., excluding government holidays. Staff will help with your questions or service requests.

  Our office is located at 2180 Yonge Street, Ground Floor, Toronto.

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• Location and Directions

  Get map and directions.