You may be asked to voluntarily give your personal information to TVO when you interact with TVO ILC, including when you subscribe to a newsletter, request information or visit the TVO ILC website (the “Website”). In those circumstances, you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of TVO ILC, or otherwise receive the full benefit of TVO’s products and services.
For example, TVO may collect:
- • contact information (such as name, email address, postal address and phone number) when you make an inquiry or contact us;
• contact information, education information (including your Ontario Education Number, the school you attend and your academic record), payment card information, government-issued identification information and other information that you voluntarily provide when you apply to attend TVO ILC, register for or use your TVO ILC account or register for or participate in a secondary school course administered by TVO ILC;
• contact information and government-issued identification to verify your identity and detect and prevent plagiarism when you write an exam administered by or on behalf of TVO ILC;
contact information, education information and other information that you voluntarily provide to assist TVO ILC to investigate a reasonable suspicion of plagiarism;
• contact information and education information (including your Ontario Education Number, the school you attend and your grades) when TVO ILC grants course credit to your student record or an Ontario Secondary School Diploma to you;
• contact information and government-issued identification information when you participate in n TVO contest, promotion or survey; and contact information, communications preferences and correspondence you send to us
In some cases, you may direct TVO ILC to collect the information set out above from third parties (such as your school).
TVO may use technologies to automatically collect certain information regarding your use of the Website, such as the dates and times that you access the Website, the browsers, operating systems, software, devices and networks that you use to access the Website and details of your use of the Website. TVO’s website, online services, email messages, and advertisements may also use technologies (e.g. cookies, web beacons, tokens, pixels or tags) to automatically collect information that assists TVO to improve its products, services, customer communications and advertising (about TVO only) and to prevent fraud (including plagiarism). Some of the information automatically collected by technological means is non-personal information (because the information does not identify you).